Legal
Privacy Policy
Last updated: April 1, 2026
At LawVyn, protecting your data is not just a legal obligation — it's a core value. This Privacy Policy explains how we collect, use, store and protect your information when you use our platform and services.
1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:
• Account Information: Name, email address, phone number, firm name and professional details.
• Case Data: Case details, documents, hearing dates and other legal information you enter into the platform.
• Usage Data: How you interact with our services, including features used, pages visited and actions taken.
• Device Information: Browser type, operating system, IP address and device identifiers.
• Payment Information: Billing details processed securely through our payment partners.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain and improve our services.
• Process transactions and send related information.
• Send technical notices, updates, security alerts and support messages.
• Respond to your comments, questions and customer service requests.
• Monitor and analyse trends, usage and activities.
• Personalise and improve your experience.
• Train and improve our AI models (only using anonymised and aggregated data).
3. Data Security
We implement industry-standard security measures to protect your data:
• Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
• Access Controls: Role-based access controls with multi-factor authentication.
• Infrastructure: SOC 2 Type II compliant cloud infrastructure with enterprise-grade security.
• Audit Logs: Comprehensive logging of all data access and modifications.
• Regular Audits: Third-party security assessments conducted quarterly.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share information only in these circumstances:
• With Your Consent: When you explicitly authorise us to share information.
• Service Providers: With trusted vendors who assist in operating our services, subject to strict confidentiality agreements.
• Legal Requirements: When required by law, court order or governmental regulation.
• Business Transfers: In connection with a merger, acquisition or sale of assets.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
• Account Data: Deleted within 30 days.
• Case Data: Permanently deleted within 90 days, with confirmation.
• Backup Data: Purged from all backups within 180 days.
• Anonymised Analytics: May be retained indefinitely in aggregate form.
6. Your Rights
You have the right to:
• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data.
• Portability: Export your data in standard formats (CSV, JSON).
• Objection: Object to certain processing activities.
• Withdrawal: Withdraw consent at any time.
To exercise these rights, contact us at case@lawvyn.ai.
7. Cookies & Tracking
We use essential cookies for authentication and security. Analytics cookies are optional and can be disabled in your browser settings. We do not use advertising cookies or share data with ad networks.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use of the services after changes constitutes acceptance of the updated policy.
Questions? If you have any questions about this Privacy Policy or our data practices, please contact us at case@lawvyn.ai.
