Client Communication Hub
The client communication hub brings WhatsApp, SMS and email into one thread for each client. Advocates reply from inside LawVyn while case updates, hearing reminders and document sharing go out automatically in the background. Clients stay informed without extra calls, and your team keeps a single record of every exchange.
WhatsApp, SMS and email in one thread.
Communicate with clients through their preferred channel, all from within LawVyn. Automated case updates, hearing reminders and document sharing happen in the background while you focus on practising law.
How It Works
Three Steps to Get Started
Connect Channels
Link your WhatsApp Business, SMS gateway and email in minutes. One-time setup.
Automate Updates
Clients receive automatic hearing updates, next date reminders and document notifications.
Track Everything
Every message is logged and attached to the relevant case file for a complete audit trail.
Capabilities
Everything You Need
WhatsApp Business API for instant client alerts
SMS gateway integration for critical notifications
Branded email templates with case details
Client portal for self service case tracking
Communication log attached to every case file
Automated status updates after each hearing
Why It Matters
Multi-Channel
Reach clients on WhatsApp, SMS or email — whichever they prefer — from one interface.
Auto Updates
Clients get hearing outcomes and next dates automatically, reducing follow-up calls.
Client Portal
Branded self-service portal where clients track case status and download documents.
Full Audit Trail
Every communication logged and linked to case files for compliance and records.
By The Numbers
Results That Speak
3
Channels integrated
92%
Client satisfaction
15hrs
Saved per week
FAQ
Client Communication Hub Questions
Ready to see client communication hub in action? Start your free 14 day trial.
Join Waitlist